1. Information We Collect

When you visit our website or interact with Xelium, we may collect certain information to provide better services, respond to enquiries, and improve your website experience.

The information we may collect includes:

• Personal Information: Name, email address, phone number, company name, and other details voluntarily provided through enquiry forms.
• Business Information: Company details, industry information, product requirements, technical specifications, and quotation-related information.
• Communication Information: Messages, enquiries, feedback, and correspondence shared with our team.
• Technical Information: IP address, browser type, device information, operating system, and website usage data.
• Website Usage Information: Pages visited, browsing activity, referral sources, and interaction with website content.

2. How We Use Your Information

The information collected through our website may be used for the following purposes:

• To respond to product enquiries and customer questions.
• To provide quotations, product details, and technical information.
• To understand customer requirements for industrial cables and electrical solutions.
• To process and manage business enquiries and orders.
• To improve our website functionality, content, and user experience.
• To communicate important updates regarding our products and services.
• To maintain website security and prevent fraudulent activities.
• To comply with applicable legal and regulatory requirements.

3. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve browsing functionality, understand visitor behaviour, and enhance website performance.

Cookies are small text files stored on your device when you visit a website. They may help us remember preferences, analyse website traffic, and understand how visitors interact with our pages.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionalities.

4. Sharing of Personal Information

Xelium does not sell or rent personal information collected through its website to third parties.

We may share relevant information with trusted service providers or business partners when necessary for website operations, communication, customer support, business transactions, or other legitimate purposes.

Information may also be disclosed when required by applicable law, legal proceedings, government authorities, or to protect our legal rights and interests.

5. Data Security

We take reasonable technical and organisational measures to protect the information shared with us against unauthorised access, misuse, alteration, disclosure, or loss.

While we make reasonable efforts to maintain information security, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business records, respond to customer enquiries, fulfil contractual obligations, and comply with applicable legal requirements.

7. Third-Party Websites

Our website may contain links to third-party websites or external services. These websites operate independently and have their own privacy policies and data handling practices.

Xelium is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before sharing personal information.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to personal information shared with us.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permissible.
• Withdraw consent where processing is based on your consent.
• Request information regarding the use of your personal data.

To exercise any applicable privacy rights, you may contact us through our website's contact page.

9. Children's Privacy

Our website and industrial cable products are intended for business and professional audiences. We do not knowingly collect personal information from children through our website.

10. Changes to This Privacy Policy

Xelium reserves the right to update or modify this Privacy Policy whenever necessary to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updated version will be published on this page with the revised date. Visitors are encouraged to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Xelium through our official website.

Website: https://xelium.in/

Contact Page: Contact Us