1. Acceptance of Terms

By visiting, browsing, or using the Xelium website, you agree to comply with these Terms and Conditions, along with our Privacy Policy and other applicable website policies.

These terms apply to all website visitors, customers, prospective customers, business representatives, and other individuals accessing our website.

2. Website Purpose

This website provides information about the industrial cable products, electrical cable solutions, services, and business activities offered by Xelium.

The website may contain information relating to product features, technical specifications, applications, manufacturing capabilities, and other business-related details to help customers understand our offerings.

3. Product Information and Specifications

We make reasonable efforts to ensure that product descriptions, images, technical information, and specifications displayed on our website are accurate and updated.

However, certain product details may change depending on manufacturing requirements, technical developments, material availability, and product customisation.

• Product images are for illustrative purposes and may differ from the actual supplied product.
• Technical specifications should be verified with our sales team before placing an order.
• Product availability may vary depending on manufacturing and procurement conditions.
• Any changes in product specifications will be communicated where relevant to the confirmed order.

Customers are responsible for confirming that the selected products are suitable for their intended electrical, industrial, and operational requirements.

4. Quotations and Pricing

Product prices, quotations, and commercial offers provided by Xelium are subject to confirmation and may depend on product specifications, quantity, manufacturing requirements, raw material costs, delivery location, and applicable taxes.

Unless expressly stated otherwise in a written quotation, prices displayed or communicated are not a binding offer for an unlimited period.

A quotation does not constitute a confirmed order until it has been accepted by both parties in accordance with the agreed commercial terms.

5. Orders and Order Confirmation

All product orders are subject to acceptance and confirmation by Xelium.

Before confirming an order, customers should verify:

• Product category and cable type.
• Conductor material and size.
• Voltage rating and insulation requirements.
• Number of cores and cable configuration.
• Required quantity and cable length.
• Technical standards and application requirements.
• Delivery location and applicable commercial terms.

Any special manufacturing requirements or custom specifications should be communicated and approved in writing before order confirmation.

6. Payment Terms

Payments for products and services must be made according to the payment terms mutually agreed upon and specified in the relevant quotation, purchase order, proforma invoice, or sales agreement.

Customers are responsible for ensuring that payments are made through the authorised payment channels communicated by Xelium.

Applicable taxes, duties, charges, and other commercial expenses will be handled according to the agreed transaction terms and applicable laws.

7. Delivery and Transportation

Delivery schedules and transportation arrangements will be communicated during order confirmation.

Delivery timelines may depend on product availability, manufacturing schedules, order quantities, transportation conditions, and other operational factors.

Xelium will make reasonable efforts to meet the agreed delivery timelines. However, delays arising from circumstances beyond our reasonable control will be handled in accordance with the applicable contractual terms and laws.

8. Cancellation, Returns and Refunds

Order cancellations, product returns, replacements, and refunds are governed by our Refund, Return & Cancellation Policy.

Customers are advised to review the applicable policy before confirming their orders, particularly when purchasing customised or made-to-order industrial cable products.

Read our Refund, Return & Cancellation Policy.

9. Intellectual Property Rights

Unless otherwise stated, all website content, including text, product descriptions, graphics, photographs, logos, designs, page layouts, and other materials, is owned by or licensed to Xelium.

No person may reproduce, distribute, modify, publish, copy, or commercially exploit any website content without obtaining prior written permission from the respective rights holder.

10. Website Usage Restrictions

Visitors agree to use this website only for lawful purposes and in a manner that does not affect the security, availability, or proper functioning of the website.

You must not:

• Use the website for fraudulent, unlawful, or misleading activities.
• Attempt to gain unauthorised access to the website or its systems.
• Introduce malicious software, viruses, or harmful code.
• Copy or misuse website content without permission.
• Interfere with the website's operation or security.
• Submit false, inaccurate, or misleading enquiry information.

11. Third-Party Links

Our website may contain links to external websites or third-party resources for additional information or convenience.

These external websites are independently operated, and Xelium does not control their content, availability, security, or privacy practices.

Accessing third-party websites is at your own discretion and subject to their respective terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, Xelium shall not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or reliance on general website information.

Product performance and suitability depend on the actual technical specifications, installation conditions, operating environment, and intended application.

Customers should obtain appropriate technical guidance and verify product suitability before using any cable product in critical industrial or electrical applications.

Nothing in these terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited.

13. Indemnification

To the extent permitted by law, users agree to indemnify and hold Xelium harmless against claims, losses, damages, and expenses arising from unlawful website use, violation of these terms, or infringement of third-party rights.

14. Privacy and Personal Information

Any personal information collected through this website is handled in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy to understand how personal information is collected, used, and protected.

15. Changes to These Terms

Xelium reserves the right to modify, update, or revise these Terms and Conditions whenever necessary.

Updated terms will be published on this page. Continued use of the website after changes are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.

16. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website or related business transactions shall be subject to the jurisdiction of the competent courts in the location applicable to the registered office of Xelium, subject to applicable law and any valid contractual dispute-resolution provisions.

17. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, website usage, product information, or business enquiries, please contact Xelium through our official website.

Website: https://xelium.in/

Contact Page: Contact Us